Privacy and Data Retention
The people in our database trust us with personal information. This page explains what we collect, who can see it, how we protect it and how long we keep it.
The Short Version
- ✓We never sell participant information.
- ✓The public lookup shows only emergency contacts and the city.
- ✓Full profiles are only for trained responders at partner agencies.
- ✓Families decide which schools and facilities can see a profile.
- ✓Most records are kept about 3 years, then deleted.
What We Collect
Information is provided by the participant, their family or guardian, or the partner who registers them. It may include:
- ✓Name, birthday, city and participant number
- ✓Emergency contacts
- ✓Medical conditions, stressors, communication needs and de-escalation methods
- ✓Important map locations suggested by the family
- ✓School or care facility, when the family chooses to share
- ✓For responders and partners: name, department and sign-in activity
Who Can See It
Anyone Using Help a Participant
Only emergency contacts and the city. The lookup locks for 15 minutes after 3 tries that do not match.
Responders at Partner Agencies
The full participant profile, after S.A.V.E.S Project training, in the S.A.V.E.S RESPONDER app.
Schools and Care Facilities
Only the participants who have turned sharing on with them. Families can turn sharing off at any time.
The S.A.V.E.S Project Board
Board members review registrations and updates to keep the database accurate.
What We Never Do
- ✓We never sell or rent participant information.
- ✓We never share profiles for advertising or marketing.
- ✓We do not keep criminal records in the database.
- ✓Schools do not provide student information. It comes from the parent or guardian.
How We Protect It
Individual Sign-Ins
Every person signs in with their own account. There are no shared logins.
Authenticator Codes
Responders and board members confirm every sign-in with an authenticator app.
Activity Records
We record who viewed or changed a profile and when.
Review Before It Shows
New registrations, updates and responder contact logs are reviewed by the S.A.V.E.S Project, usually within 24 hours.
Data Retention
The S.A.V.E.S Project follows a standard data retention schedule. Most records are kept for about 3 years and then securely deleted. Families confirm profiles are still accurate about every 4 months, which helps us remove information that is no longer needed.
Your Choices
- ✓Update a profile anytime in S.A.V.E.S CONNECT.
- ✓Turn sharing with a school or care facility on or off. Changes take effect right away.
- ✓Ask us to remove a participant from the database by contacting us.
Questions About Your Information?
Call 810-328-3074 or email support@savesproject.com and we will be glad to help.